Privacy Policy
Privacy at a glance
GotPlans uses information to operate your account, help you discover relevant people and activities, support social features, keep the community safer, and improve the service. This Policy explains what we collect, why we use it, when it may be shared, and the choices and rights available to you.
1. Who We Are & Scope
This Privacy Policy explains how GotPlans, operated by Got Plans LLC ("GotPlans," the "Company," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you use the GotPlans app, website, and related services.
For purposes of data-protection laws such as the EU General Data Protection Regulation ("GDPR"), Got Plans LLC generally acts as the controller of personal data it determines how and why to process. Some third-party providers may act as our processors or service providers, and in some circumstances a third party may independently act as a controller under its own privacy terms.
By using GotPlans, you acknowledge this Privacy Policy. This Policy should be read together with our Terms of Service.
2. Information We Collect
Account and authentication information. We may collect your email address, login information, account status, and information needed to authenticate and secure your account. Passwords may be processed by our authentication provider and are not intended to be stored by GotPlans in plain text.
Profile and onboarding information. We may collect information you choose to provide, such as your display name, username, biography, city, profile or avatar photo, interests, activity preferences, identity or life-stage selections, who you typically attend activities with, and other profile or onboarding choices.
Age and eligibility information. GotPlans is for adults 18 and older. We may collect your date of birth or other age-related information to confirm eligibility. We do not display your full date of birth publicly unless a future feature expressly gives you that choice.
Social and connection information. We may collect friend requests, friendships or connections, invitations, circles, communities, memberships, roles, blocks, follows, introductions, and similar social-graph information created through the service.
Events and activity information. We may collect events you create or host, RSVPs, attendance-related information, saved or passed activities, invitations sent or received, event preferences, event chats, and interactions with event or activity listings.
Content and communications. We may collect profile content, photos, event cover images, circle, community, or event messages, reviews, reports, safety or moderation submissions, and information you provide when contacting support.
Location information. We may collect the city or area you provide. If GotPlans offers a location-based feature and you grant device permission, we may collect approximate or precise device location as described in the permission request and your device settings. You can control device-location permissions through your operating-system settings.
Usage and device information. We may collect information about how you interact with GotPlans, such as screens or features used, searches, recommendations displayed, clicks, saves, passes, RSVPs, session information, app version, device or operating-system information, IP address, logs, and identifiers used to operate, secure, troubleshoot, and improve the service.
Verification information. If GotPlans introduces identity, photo, phone, email, business, or other verification, we may collect information needed to perform that verification. If a third-party verification provider is used, it may process information under its own terms or on our behalf. If a feature involves government identification, facial comparison, biometric information, or similar sensitive data, we will provide any additional notice or consent required by applicable law before collecting it.
Payment information. If GotPlans introduces paid events, subscriptions, host fees, or other purchases, payments may be handled by an app store or payment processor. GotPlans may receive transaction details such as purchase status, amount, product, date, or transaction identifier, but we do not intend to store full payment-card numbers unless expressly disclosed.
3. How We Use Your Information
We use personal information to create, authenticate, maintain, and secure accounts; confirm eligibility; provide profiles, events, RSVPs, invitations, circles, communities, messaging, and other social features; provide customer support; and operate the service.
We may also use information to personalize GotPlans, including to rank or recommend activities, events, people, circles, communities, venues, or other content that may be relevant to you. Signals may include profile information, interests, location or city, availability if provided, event interactions, RSVPs, saves, passes, invitations, connections, searches, and other use of the service.
We use information to detect and prevent fraud, spam, abuse, unsafe behavior, and violations of our Terms; review reports; moderate content; investigate security incidents; enforce our agreements; and protect users, GotPlans, and the public.
We may use aggregated, de-identified, or pseudonymized information to understand how GotPlans is used, improve features, measure performance, troubleshoot problems, and develop new features, subject to applicable law.
4. Automated Recommendations & AI
GotPlans may use automated systems, algorithms, and, where implemented, artificial-intelligence technologies to help organize, rank, personalize, or recommend people, activities, events, communities, venues, or other content.
These systems may use information described in this Policy to make recommendations more relevant. We do not treat a recommendation as a guarantee that a person, event, venue, or activity is safe, compatible, accurate, or suitable.
If GotPlans introduces automated decision-making that produces legal or similarly significant effects and applicable law provides additional rights, we will provide the notices and controls required by that law.
5. Legal Bases for Processing (EU/EEA)
Where the GDPR applies, our legal basis depends on why we use the information.
Contract. We process information when necessary to create and manage your account and provide features you request, such as profiles, RSVPs, invitations, connections, messaging, and events.
Legitimate interests. We may process information to secure and improve GotPlans, prevent fraud and abuse, moderate content, understand service performance, provide relevant recommendations, and protect users and our business, where those interests are not overridden by your rights and freedoms.
Consent. We rely on consent where required, such as for certain device-location permissions, optional analytics or communications, or other processing that applicable law requires you to affirmatively choose. You may withdraw consent at any time, although withdrawal does not affect processing that was lawful before withdrawal.
Legal obligations and protection of rights. We may process information to comply with law, respond to valid legal requests, establish or defend legal claims, and protect vital interests or safety where applicable.
6. How Information Is Shared
Other users. Information you make public, such as your public profile or public event content, may be visible to other users. Participants in an event chat can see content shared in that chat. Members of a circle or community may see your membership, role, and content shared within that circle or community. Recipients of invitations or connection requests can see information necessary to understand who sent them.
Service providers. We use vendors that help provide functions such as authentication, databases, file storage, messaging, hosting, analytics, crash reporting, maps or venue search, communications, security, customer support, and, if introduced, payment or identity-verification services. They may process information as necessary to provide those services and subject to applicable contractual and legal safeguards.
Venues and third parties. When a feature requires interaction with a venue, event provider, map provider, ticketing provider, payment provider, or other third party, information may be sent to or received from that party as needed for the feature. Third parties may have their own privacy policies.
Legal, safety, and enforcement purposes. We may preserve, access, or disclose information when we reasonably believe it is necessary to comply with applicable law or valid legal process; investigate fraud, abuse, security incidents, or Terms violations; protect the rights, property, or safety of users, GotPlans, or others; or respond to an emergency involving potential harm.
Business transactions. If GotPlans or Got Plans LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
We do not sell personal information for money. We also do not currently use personal information for cross-context behavioral advertising. If our practices change in a way that creates additional opt-out rights under applicable law, we will update this Policy and provide required choices.
7. Analytics, Diagnostics & Service Providers
GotPlans may use analytics and diagnostic providers to understand product usage, identify crashes or errors, maintain security, and improve the service. Our current implementation may include PostHog for product analytics and Sentry for crash and error reporting.
Depending on configuration, these services may receive a pseudonymous user identifier and limited account, device, usage, or diagnostic properties needed for their purpose. We do not intend to send passwords or full dates of birth to analytics or crash-reporting tools.
GotPlans may also use Supabase or similar infrastructure providers for functions such as authentication, database services, storage, and real-time features, and Google or similar providers for maps, place, or venue search. Search queries or location-related information may be transmitted to the relevant provider when needed to return results.
The exact vendors, hosting regions, and configurations used by GotPlans may change as the service develops. We will update this Policy when a material change affects how personal information is processed.
8. International Data Transfers
Got Plans LLC is based in the United States, and personal information may be processed in the United States and other countries where we or our service providers operate. Those countries may have data-protection laws that differ from the laws where you live.
When applicable law requires safeguards for international transfers, we use an appropriate transfer mechanism, which may include adequacy decisions, the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum or other approved mechanisms, together with additional safeguards where required.
Specific hosting regions should be understood based on GotPlans' current technical configuration. We periodically review our providers and data flows and will update this Policy when material changes occur.
9. Data Retention & Account Deletion
We retain personal information for as long as reasonably necessary to provide GotPlans, maintain your account, fulfill the purposes described in this Policy, and meet legal, security, fraud-prevention, accounting, dispute-resolution, and enforcement needs.
Retention periods vary depending on the type of information, why it was collected, whether the account remains active, legal requirements, and whether the information is needed to protect the service or users.
You may delete your account using the account-deletion feature available in GotPlans. Account deletion may remove or anonymize profile information, disable login, release or cancel certain account-related activity, and remove content as appropriate. Some information may remain for a limited period in backups or may be retained where reasonably necessary for legal obligations, security, fraud prevention, dispute resolution, enforcement, or the rights of other users.
Content you shared with other people may not disappear from their devices or from conversations or records that reasonably need to remain understandable after your account is deleted. Where appropriate, your identity may instead appear as a deleted or anonymized user.
10. Your Choices & Privacy Rights
You can review or edit certain profile information in the App, control device permissions through your operating-system settings, block users, and delete your account using the available account controls.
Depending on where you live, you may have rights to request access to personal information, correction, deletion, restriction of processing, objection to processing, portability, or withdrawal of consent. You may also have the right to appeal certain privacy decisions.
If the GDPR applies to you, you may lodge a complaint with the data-protection supervisory authority in the country where you live, work, or believe an infringement occurred.
To make a privacy request, contact info@gotplans.co. We may need to verify your identity before completing a request. We will respond within the time required by applicable law.
11. California Privacy Rights
California residents may have rights under California privacy law, subject to applicable thresholds, definitions, and exceptions. Depending on which laws apply to Got Plans LLC at the relevant time, those rights may include the right to know or access personal information, request deletion, correct inaccurate information, receive information about categories of sources and recipients, and exercise applicable opt-out or limitation rights without unlawful discrimination.
GotPlans does not currently sell personal information for money or share personal information for cross-context behavioral advertising as those terms are defined under California privacy law. If that changes, we will provide any notices and opt-out mechanisms required by law.
California's "Shine the Light" law may provide additional rights concerning certain disclosures for third parties' direct-marketing purposes. GotPlans does not currently disclose personal information to third parties for their own direct marketing in the manner covered by that law.
To submit a California privacy request, contact info@gotplans.co. We may need to verify your identity and may permit an authorized agent to submit a request where required by law.
12. Children
GotPlans is intended only for adults age 18 and older. We do not knowingly allow people under 18 to create or use a GotPlans account.
If we learn that we collected personal information through an account belonging to a person under 18, we may remove the account and delete or otherwise handle the information as required by applicable law. If you believe a person under 18 is using GotPlans, contact info@gotplans.co.
13. Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Measures may include encryption in transit, access controls, secure authentication, monitoring, and other safeguards appropriate to the service and information involved.
No online service, transmission method, or storage system is completely secure. We therefore cannot guarantee absolute security.
14. Information Stored on Your Device
GotPlans may store information locally on your device to keep you signed in, remember preferences such as appearance settings, support notifications, improve performance, or provide other app functionality. Sensitive authentication information should be stored using security features made available by the operating system where technically appropriate.
You can remove locally stored app information by using available account or device controls, although doing so may sign you out or reset preferences.
15. Third-Party Links, Venues & Services
GotPlans may contain links to or integrations with restaurants, venues, maps, event providers, ticket sellers, payment providers, social services, or other third parties. When you leave GotPlans or interact directly with a third party, that party's privacy practices apply.
We encourage you to review the privacy information of third parties before providing them with personal information. GotPlans is not responsible for the privacy practices of independent third parties.
16. Communications
We may send service-related communications needed to operate your account, such as security notices, event or RSVP updates, moderation notices, account changes, or important policy updates.
If GotPlans offers optional promotional email, push notifications, or marketing communications, you may use the unsubscribe link or applicable account or device settings to control them. Some operational or legally required communications cannot be opted out of while you maintain an account.
17. Changes to This Privacy Policy
We may update this Privacy Policy as GotPlans develops or when our legal, technical, or business practices change. We will update the "Last updated" date when we revise the Policy.
If a change materially affects how we use personal information, we may provide additional notice through the App, by email, or by another appropriate method when required by law. Where applicable law requires consent to a new use, we will request it.
18. Contact
Data controller / business: Got Plans LLC
Mailing address: 12636 High Bluff Dr, Suite 400, PMB 7025, San Diego, California 92130, USA
Email: info@gotplans.co
Phone: 831-285-1180